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CANADIANS LACK CONFIDENCE IN WAR ON CYBER CRIME

Source: Toronto Internet.com

Posted on March 28, 2001

      E-commerce outfits, take heed: Your Web site's bells and whistles might attract eyeballs but according to a new poll, consumers have little confidence in businesses' ability to shield them from cyber crime.

      Conducted by Ipsos-Reid and released by EDS Canada, the poll reveals that 60 percent of Canadians feel not enough is being done to protect Internet consumers against cyber crime, and over half (52 percent) feel threatened or concerned by this activity.

      Canadians are nearly split (48 percent) in the belief that businesses will find better ways to protect themselves as opposed to 47 percent who believe that cyber crime will become more serious. Almost half (49 percent) indicate that they are less likely to do business online because of online crime.

      Making matters worse is the poll's finding that many consumers recognize the elusiveness of those who commit Internet-based crimes. 72 percent believe that online criminals have less of a chance of being caught than a criminal who has been convicted of a more traditional crime.

      "Today's business imperative is to ensure that customers feel that their confidential information will not be compromised by either conniving cyber criminals or by malicious virus vandals," said Shakil Kidwai, vice president of Global Information Assurance Services for EDS.

      So who is paralyzed by fear and who has faith in businesses' ability to fight cyber crime? According to the poll, those most threatened or concerned by cyber crime are in British Columbia (60 percent), Saskatchewan and Manitoba (56 percent). And those most likely to believe that online criminals have less of a chance of being caught than a criminal in the real world are from British Columbia (79 percent), Ontario (76 percent) and Atlantic Canada (67 percent).

      Despite such findings, Americans are even less likely to do business over the Internet because of cyber crime - 61 percent - versus 50 percent of Canadians who said the same.




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