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Source: PR Newswire

Posted on March 4, 2006

      At the February RSA conference, FBI Director Robert Mueller summoned the cooperation of corporations and law-enforcement agencies worldwide to join in the battle against cybercrime. The agency created its own Cyber Division four years ago, and has since deployed specially trained cybersquads to 56 of its U.S. field offices. However, the trend toward organized groups of criminals operating across international borders has necessitated increased cooperation with foreign law enforcement since almost any PC anywhere could be the source.

      In response to this growing trend, the FBI is building relationships with law enforcement bodies and agencies worldwide - installing on-the-ground operatives in countries suspected of being hotbeds for cybercrime, and working on formal treaty-level agreements with others. Another major challenge includes corporate reporting practices regarding security breaches. Mueller suspects that the majority of security breaches go unreported due to fear of reprisal and adverse publicity, but the FBI relies heavily on these reports to investigate and track down the perpetrators.

      The rise in cybercrime such as trade secret violations and security breaches over the last year, including the compromise of information for an estimated 200,000 bank customers, has created an atmosphere of fear for corporations and consumers as it appears to be dangerous for PCs to connect to anything. As the Internet plays a greater role in business, companies must do all they can to reassure and protect themselves and their customers online. This need for security becomes even more pronounced as the growing volume of remote workers requires employees to connect to remote PCs or servers via the Internet.

      NetworkStreaming, the Mississippi company dedicated to providing secure PC remote control solutions, has adopted the appliance model to provide the level of security needed to ensure safety in this hostile environment. SupportDesk, the company's appliance-based remote support solution, arrives at your location as a secure device, and then resides at your facility under your current security measures. The administrator has granular control of the privileges allowed each remote support rep. And, as all traffic is 256-SSL-AES-encrypted and heavily compressed, the entire datastream is secure. No customer data is being routed through a third party, and no elements of the application, which might open either end to a security breach, is left in place after the session is complete. Unlike the ASP model, there is no centralized data to access - which fully protects corporations and customers alike.

      Support can be given to any PC anywhere in about 10 seconds, without the need to open any ports other than those already open to connect to the Internet or network, and already protected by the company's established security measures. This secure architecture significantly reduces cybercrime in the help desk and PC remote control arena, making it safe for any PC anywhere to be remotely accessed to provide support.

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